CanCity Capital is committed to protecting your privacy and the confidentiality of the personal information you provide to us in accordance with applicable privacy laws.
Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, and may include age, marital status, employment history, Social Insurance number, credit history, home address, personal email, and personal telephone number. Personal information does not include the name, title, business address, and email or telephone number of an employee of an organization.
We obtain most of our information about you directly from you. CanCity Capital is obligated, under securities regulation, to collect personal information for a number of reasons including:
To determine your eligibility and suitability in order to deliver the services and products you request.
To fully understand your investment needs and objectives in order to manage your investment portfolio.
To verify your identity and protect against fraud.
To comply with the Canada Revenue Agency’s reporting requirements.
CanCity Capital limits the information it collects to what it needs for these purposes.
Protecting your Personal Information
We will protect your information with appropriate safeguards and security measures. We have thorough security standards to protect our systems and your information against unauthorized access and use.
All of CanCity Capitals employees, as part of their agreement with CanCity Capital are bound to maintain your confidentiality and may not use the information for any unauthorized purpose. CanCity Capital reviews its policy and security measures periodically to ensure effectiveness.
Accessing Your Personal Information
You may request and have the right to access and correct your personal information, make changes to your personal information or make a complaint under this policy. We may not make the change if the changed information is no longer needed to fulfill the stated purpose, contains reference to other individuals, employees of CanCity Capital or other confidential information as it relates to CanCity Capital.
For any requests to access your personal information, amend your personal information or make a complaint under this policy – please contact the Privacy Officer in writing at the address below:
Edna Chu, Chief Privacy Officer
Royal Bank Plaza- South Tower
200 Bay St., Suite 2925
Toronto, ON M5J 2J2